Working with our customers

What we help with
We advise on choosing botanicals for infusions and everyday cooking. Our guidance focuses on flavour, aroma, intensity, and the practical side of using herbs in the kitchen.

What you receive from us

  • Botanical description: Latin name, part used, form (whole/cut/powder), flavour & aroma notes.
  • Batch information: Lot No., harvest year, country of origin, supplier notes, internal QC check.
  • Practical guides: how to store your botanicals and how to brew or cook with them (ratios, temperatures, timing).

How our advice works (3 steps)

  1. Tell us your goal (e.g., delicate evening infusion, robust decoction for cooking broth, citrus-forward blend, etc.).
  2. We shortlist botanicals and share a simple Batch Information Card for each option.
  3. You get a concise brew/cook guide and storage tips tailored to the selection.

Batch Information Card — sample fields

  • Lot No.: XXXX • Harvest Year: 20XX • Country of Origin: XX
  • Botanical: Latin binomial • Part Used: leaf/flower/root/bark/seed • Form: whole/cut/powder
  • Suggested Use: infusion / decoction / cooking • Flavour notes: …
  • Notes: sieve size, cut grade, internal QC check.

Brew Guide (quick reference)

  • Infusion (leaves/flowers): 1–2 tsp (~1.5–3 g) per 250 ml • 90–95°C • 5–10 min; cover while steeping.
  • Decoction (roots/bark/seeds): 1–2 tsp per 250 ml • simmer gently 10–20 min; strain.
  • Cold infusion (fruits/flowers): 1–2 tsp per 250 ml • cold water • 4–8 h in the fridge; strain.
    (Adjust to taste; different botanicals extract differently.)

Storage & shelf life
Keep sealed, cool and dry, away from sunlight and strong odours. Reseal promptly after use. For best flavour: open within 6–12 months; powders may lose aroma faster—consider smaller packs.

What we do not provide
We do not provide medical or dietary advice and do not recommend herbs for the treatment or prevention of any condition. For health-related questions, please consult a qualified professional.

To top